Jamal Cromity & Ulla de Stricker
New Review of Information Networking (NRIN)
Routledge of Taylor & Francis
Volume 16, Issue 2, 2011 pages 167-184
Abstract
Our article acknowledges technologies and enterprise solutions as common tools for knowledge management deployed to help foster collaboration. Though the tools are made widely available by forward-thinking executives, and though there is a torrent of knowledge management thought as evidenced in the sample literature, knowledge workers continue to have difficulties transitioning to acting out the commonly accepted philosophy of sharing knowledge. The focus of our comments is a review to highlight some of the primary technical and behavior barriers hindering the use of collaborative technology. In this article a combination of content analysis and professional observation were used to provide practical insight concerning how enterprises, small and large can address the challenges of information silos, with or without technical KM or Web 2.0 solutions.
J~venue Publishing 
So true — no matter how good a solution and implementation, if it is not widely adopted with a culture shift in an organization, it won’t fly well. Getting all of us to change is hard, but not impossible.